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Our Services



Assistance with daily living support

Personal activities

Assistance with and/or supervision of personal tasks of daily life to enable the participant to live as independently as possible.

High intensity assistance is available where management of challenging behaviours is necessary or where the participant has high physical support needs.

Household tasks

Assisting participants to undertake personal domestic activities to enable them to maintain their home environment.

Or undertaking essential household tasks where the participant is not able to perform basic household/yard activities and cleaning.

Short-term accommodation (respite support)

Providing 2-5 day short-term accommodation for participants who may require emergency accommodation; wish to vacation from their usual living arrangements; or to provide respite for parents, guardians or carers.

Longer periods of accommodation support may be negotiated based on individual needs.

Transport support

Enables participants to access disability supports outside their home if they are not able to use public transport due to their disability.

Assistance with social and community participation

Enables participants to engage in community, social or recreational activities and create connections with their local community.


Support coordination

Support connection

Assistance for participants to implement their support plan by:

  • providing an understanding of the plan,

  • assistance with ongoing management of supports, and

  • answering participants questions

with the purpose of increasing capacity to maintain support relationships, resolve service delivery issues and consider their support needs and options with minimal assistance.

Coordination of supports

Focus on supporting participants to self-manage their lives, not just their supports.  Involves participant engagement in the development of the support plan as well as an action plan to facilitate implementation.

Assistance provided for participants to connect to a broader system of support, and overcome personal challenges.

Increased social and community participation

Support for participation in skills-based learning to develop independence in accessing the community.  This may include assistance to establish volunteer arrangements within the participants home or community to develop skills; recreational activities; or individual skill development such as:

  • life transition planning such as assistance in attending appointments, shopping, paying bills, taking part in social activities and maintaining contact with others

  • group and individual skill development to assist independence in performing daily activities

  • individual social skills development for participation in community and social activities.

Employment support

Providing on-the-job training including support related to the participant's disability that enables them to adjust and adapt to the workplace environment, and to assist employers to successfully manage the participant's employment.

Improved daily living skills

Assistance in the development of, or increase in skills for independence and community participation including:

  • assistance with decision making, daily planning and budgeting

  • individual skill development and training including public transport training and general life skills

  • training for carers and parents

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